Better Broadband Subsidy scheme

The Better Broadband Voucher Scheme is a UK-wide government subsidy scheme to provide an affordable, basic broadband installation to homes and businesses that are unable to access a broadband service with a download speed of at least 2 Mbps – and who will not benefit from the superfast broadband roll out within the next 12 months.

Since its launch in December 2015, the scheme has boosted the broadband speeds of more than 20,000 homes and businesses in some of the hardest to reach areas of the UK.

Households and businesses that are eligible to take advantage of the scheme have the installation and hardware costs of their connection subsidised to ensure their first year costs are no more than £400.

To find out more about the scheme and whether your premises could be eligible please go to: https://basicbroadband.culture.gov.uk/

Step 1

Can I get fibre?

If you haven’t already done so check if you can get better broadband by clicking on the box below.  Otherwise, please go to step 2.

Step 2

Subsidy scheme

If you are eligible to take out a broadband service under this scheme you will not prevent your premises from being considered for superfast broadband in the future.

There are a number of companies approved by the Government’s Department for Culture, Media and Sport to take part in the scheme, which cover Norfolk. They are:

  • 4G Internet
  • AirBroadband
  • Avonline Broadband
  • BroadbandShack
  • Broadband Wherever
  • CorSat
  • Digiweb
  • Europasat
  • Ibub Communications
  • InTouch Systems
  • Primetech
  • Rural Broadband
  • Satellite Internet
  • SimRush
  • Symmetris
  • ITSWISP
  • WiSpire
  • Yonet Telecom

If you are eligible for a subsidy, you will be sent their details. Please don’t contact them until you have been accepted onto the scheme and received your subsidy code.

Providers will offer a range of services with varying speeds, data limits and prices. We recommend comparing the various services on offer before you place an order.

As well as the major broadband networks such as BT Openreach and Virgin Media, you may also be able to get a basic broadband service from other local suppliers who have coverage within your area but please note, only companies approved by BDUK can take part in the subsidy scheme.

Step 3

How to apply

 

To begin the process you will need to read the pdf guide below.

 

Once you have read the guide, if you think you are eligible, you can apply for a subsidy code – you can do this by filling in the form on this page.

 

You will hear within 30 days whether you are eligible and if you are you will be sent your subsidy code and a list of suppliers who have been approved to offer the subsidy.